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Frequently Asked Questions

 

Business Greeting Card, Company Greeting Card Questions

Signature Cards strives to answer any Greeting Card Questions that you have about ordering, about our cards and about Greeting Card Samples.  Below is a list of the Greeting Card FAQ's (Frequently Asked Questions).

Busines, Company, Corporate & Unique Greeting Cards, Samples

I would like to see what the cards feel like. Can I get samples?
Absolutely. You can request up to three samples of your choice at no charge by simply clicking on the Request Samples link on the right of the home page or any category page.  Just fill in the requested information and we will send out your request the next business day by regular mail.  Please note, we currently send sample requests to the US and Canada only. 


I haven't seen your cards before. How's the quality?
We feel that the quality of our cards is as good as any in the Business Greeting Cards industry.  Each design is printed in four-color process on a carefully selected gloss cover stock.  The card stock that we use is 10 point cover stock and is printed with an Aqueous coating to give the card a nice shine.  The inside verses are crisp and finely detailed, just as you would expect.  The end result is far superior to what we can show you online.  You will find that these are not Cheap Greeting Cards. 


What is the size of your cards and envelopes?
All of Signature Cards Business Greeting Cards are the same size.  The size of our cards folded is 5 inches by 7 inches, this is the standard size for a Business Greeting Card.  The size of our envelopes are an A7 which is 5 1/4" by 7 1/4".


What are your prices?
All Signature Cards are the same size and quality and are priced the same for all of our Business Greeting Cards or Corporate Greeting Cards.  Our pricing is based on the number of cards you are ordering.  We do have a minimum order quantity of ten (10) cards per order.  The actual cost of your Greeting Card Online order will automatically appear when you enter a quantity.
                           

Quantity Price
10-99 $1.65
100-249 $1.55
250-499 $1.45
500-999 $1.35
1000+ $1.25

How long does it take to get my cards?
Most orders ship within three days.  Upon receipt of your order, we will print your Custom Greeting Cards with the verse you requested, and ship by the third business day.  Shipping time is additional, and you have the option of regular UPS ground or by an expedited shipping method.  Any of these shipping options may be selected at checkout, along with the price.


How much are shipping charges?
The cost of shipping is dependent upon the number of cards, the distance from our Raleigh, NC headquarters and the type of shipping you select.  The exact costs and options will automatically be calculated at checkout and you can select the one that works best for you.


What if I need to change something after I have placed my order?
Please call us at once. If the job hasn't been printed we will be glad to change the order to your new specifications, at no additional cost.  If the order has already been run for your Special Greeting Cards, you have the choice of accepting it as originally ordered or rerunning the job at 40% off the original price.


  Will I see a proof before printing?
 Cards that are purchased with a Standard or No saying and No personalization will be shipped without a proof being sent to you for review.  Cards that have a Custom Saying and/or Custom Personalization will have a proof created which will be emailed to you for review.  Once we receive your approval, we will start printing your cards.

If you would like to request a sample, you can do that by clicking on the Request Sample link.


What is your Return Policy?
We are extremely confident in the quality of our product line and the service we offer.  We want you to be a happy, long-term customer and will do everything in our power to earn your trust.  However, if you are dissatisfied for any reason with cards that have not been personalized, just return them for a full credit or refund.  For those cards that have been customized, we will accept the return, but will reduce the refund by 20% as a return fee. 

We recommend using a shipping method that provides a tracking number for the return delivery.  We will refund the full amount charged once we receive the returned items.

You may return your order to:
 
Signature Cards
6712 Virgilia Ct. Suite 101
Raleigh, NC 27616

Can I buy extra envelopes?
Yes. We will sell envelopes separately.  The cost of an envelope is $0.15 each.  We have a minimum order quantity of 10 envelopes.  If you order 250 or more envelopes, the price is $0.10 each.  The Foil lined envelopes are $0.20 each and if you order 250 or more, they are $0.15 each.

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What about privacy and security?
In these days of personal identity theft and credit card fraud, nothing is more important than privacy and security.  That's why we want to assure you that your name and information will never, ever be sent to anyone else for any reason.  Further, your personal ordering information is safe because our site is both authentic and secure.

What are my payment options?
We offer two payment options: (1) Mastercard, Visa, Discover and American Express through Paypal and (2) your PayPal Account.  Both the credit card and the PayPal are handled by the PayPal processing system, although it does not require you to have a PayPal account.  When paying by credit card or with a PayPal account, your order will be processed through production as soon as we receive it.  For clarification or requests for other payment options, contact us at 919-981-5736 or info@signaturecards.net.


What about sales tax?
This will apply to your Unique Greeting Cards only if delivery is made within the state of North Carolina.


I still have a question that isn't covered here
We want you to be totally comfortable with both our company and our products before placing an order.  Please just call us at 919-981-5736 or email us at info@signaturecards.net and we will be glad to answer any questions or concerns you may have.


 


Signature Cards is a Business Greeting Card company.  Our main offerings include Corporate Greeting Cards and Business Birthday Cards, Realtor & Mortgage Cards, Keep In Touch, Thank You CardsNew Years Day, Groundhog Day CardsValentines Day, Presidents DayDaylight Savings Time, Springtime Cards, Earth Day Cards, Memorial Day Cards4th of July, Summertime Cards, Labor Day Cards, Thanksgiving Day Cards, and Holiday Cards.

Common Tags: Greeting Cards Questions, Greeting Cards FAQ, Samples, Online, Custom, Cheap, Business, Corporate, Special, Unique

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